How OpenAI Priced ChatGPT Plus Using a 50-Year-Old Model?!
OpenAI's pricing strategy for ChatGPT Plus is a fascinating story. Instead of guessing, they used the Van Westendorp Price Sensitivity Model, a 50-year-old technique. Here's how it works:
The Four Questions
- At what price would you consider the product too expensive?
- At what price would you consider the product too cheap?
- At what price would you start to consider the product getting expensive but still worth considering?
- At what price would you consider the product a bargain?
Analyzing Responses
By collecting and analyzing answers, OpenAI determined the optimal price range for ChatGPT Plus: $20/month.
Simplified Version
For smaller businesses or fewer customers, a two-question approach can be used:
- What's a fair price for the product?
- At what price does it become too expensive?
Benefits
The Van Westendorp model provides valuable insights into customer perceptions, helping businesses set prices with confidence.
Key Takeaways
- Customer-centric pricing
- Data-driven decision-making
- Simple yet effective model
By understanding customer price sensitivity, businesses can optimize pricing strategies and drive growth.

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